If Share This Device is dimmed and you cannot tap the button, it means your device is not connected to the same Wi-Fi network as the main switcher. If it does, it means there is an issue with the Wi-Fi that is not allowing the devices to connect to one another. Tap Share this Device on the camera device.Ĭheck the Inputs tab on the main switcher to see if the device appears. If you have gone through the troubleshooting steps above and still cannot connect your camera, we recommend running a test with a hotspot (you can use your iPhone or iPad as the hotspot).Ĭonnect the camera device and main switcher device to the hotspot. This setting is common on public networks and in corporate environments, where devices seeing and communicating with each other is a security concern.Ĭhecking and disabling this setting will vary based on your router, but it is usually found under Wireless Settings. Wi-Fi Isolation, sometimes referred to as Client Isolation, AP Isolation, or Wireless Isolation, is a setting that blocks devices on a Wi-Fi network from communicating with one another. Tap the toggle button next to Switcher to enable it.ĭisable the Wi-Fi Isolation setting on the router If you tap Don't Allow when you receive the initial prompt, or if you disable access at any time, you will need to manually enable access in your Settings app, as follows: You will be promoted to allow local network access when opening Switcher Studio after updating the iOS. Allow it to completely boot up before trying to connect your devices.īeginning with iOS 14, there is a Local Network privacy setting that must be enabled in order to connect cameras/screens in Switcher Studio. Routers can lock up over time (especially if they've had lots of devices connected to them), and a power cycle will refresh the connections.ĭisconnect your devices from the Wi-Fi network. If the network has a 2.4 GHz and 5 GHz option, we recommend connecting all the Switcher devices to the 5 GHz version. Make sure none of your devices are using cellular data (you should see the Wi-Fi fan icon, not LTE/4G).Įnsure the devices are all on the same Wi-Fi network. Here are the ways to fix the issue:Įnsure devices are on the same Wi-Fi Networkĭouble check that the devices are all connected to Wi-Fi. Please review this support article for the list of Compatible devices for Switcher Studio.If your camera does not automatically appear here, it's often related to a Wi-Fi issue. The steps are explained in this support article: Going Live with Switcher Studio and Switchboard Live
PS: Now that you've completed the steps to connect Switcher Studio and Switchboard we recommend that you use a secondary device with a web browser to login to Switchboard Cloud and start your destinations for multistreaming.
You are now ready to start multistreaming to your destinations.įollow the steps in this article to learn how to Go Live! with Switchboard Cloud. Press the Red Circle to begin streaming video to Switchboard Cloud.Ĭongratulations!You have successfully connected your Switcher Studio Encoder with Switchboard Cloud.
You may click Speed Test to gauge your Upload and Download speed in Mbps. They are located under the confidence monitor. Now you must log in to your Switchboard Cloud Account.įrom Switchboard Cloud, copy the Stream URL and Stream Key.Give your channel a Nickname to easily identify later.